Terms And Conditions

MASQUERADE CHRISTMAS PARTY NIGHTS

1. A non-refundable deposit of 50% of the ticket price per person is required at the time of booking.

2. Final payment is due by 13th October 2017. Places for which payment is not received by this date may be automatically released and cannot be guaranteed after this time. Bookings made after this date will require full payment at the time of booking. The hotel does not take responsibility for contacting you to collect final payments.

3. All party night bookings will be treated as provisional and will be held for no more than 7 days pending receipt of the completed booking form, deposit/contract.

4. Wine pre-orders, menu choices and special dietary requirements must be advised to the Hotel no later than two weeks prior to your event.

5. The Hotel reserve the right to amalgamate parties or move events to an alternative room to ensure optimum numbers.

6. Parties of 8 people or less may be seated on party tables with other groups. The maximum number of guests per table is 12.

7. Guests must be over the age of 18.

8. The Hotel reserve the right in unusual circumstances or in a case of under subscription to cancel or re-schedule events. In this case an alternative date will be offered or a full refund given.

CHRISTMAS DAY LUNCH AND BOXING DAY LUNCH

1. A non-refundable deposit of £30 per person is required at the time of booking for Christmas Day Lunch and the Christmas Family Carvery; and £15 per person for Boxing Day Lunch.

2. Final payment is due by 17th November 2017. Places for which payment is not received by this date may be automatically released and cannot be guaranteed after this time. Bookings made after this date will require full payment at the time of booking.

3. All Christmas and Boxing Day Lunch bookings will be treated as provisional and will be held for no more than 7 days pending receipt of the completed booking form and deposit.

NEW YEAR'S EVE MASQUERADE BALL

1. Non-residential bookings require a non-refundable deposit of £30 at the time of booking.

2. Final payment is due no later than 17th November 2017. Bookings made after this time require full payment at the time of booking.

3. All New Year’s Eve bookings will be treated as provisional and will be held for no more than 7 days pending receipt of the completed booking form and deposit.

4. Parties of 8 people or less may be seated on party tables with other groups. The maximum number of guests per table is 12.

5. Guests must be over the age of 18.

RESIDENTIAL PACKAGES AND ACCOMMODATION BOOKINGS

1. All accommodation bookings must be guaranteed with a credit card number.

2. Accommodation accounts must be settled on departure.

3. Residential Packages which include Christmas Day Lunch or New Year’s Eve require a non-refundable deposit of £100 per person to be paid at the time of booking.

4. Final payment for residential packages is due by 30th November 2017. Bookings made after this time will require full payment at the time of booking.

5. Single supplements equivalent to 50% of the adult price apply to all residential packages.

6. Accommodation rates published in this brochure cannot be used in conjunction with any other promotional offer or discount.

GENERAL TERMS AND CONDITIONS, APPLICABLE TO ALL EVENTS

1. All monies paid in advance are strictly non-refundable and non transferable and cannot be used towards other goods or services. Party organisers are requested to inform all members of their party of this policy.

2. Payment for party bookings must be made by cash, cheque, credit card or bank transfer. Payment by cheque will only be accepted no later than 14 days prior to the event date.

3. All prices quoted include VAT at 20% and are subject to change should the VAT rate change.

4. Alterations to all bookings must be confirmed in writing.

5. All prices and information are correct at the time of going to press and are subject to change without notice.

6. The Hotel reserve the right to refuse admission and to escort a guest off the premises whose behaviour is inappropriate.

7. The Hotel reserves the right to cancel any function or accommodation reservation.

8. If you are concerned about food allergies, such as nuts, you are invited to ask one of our team members for assistance when selecting menu items.

9. All details are subject to availability at the time of booking.

Please retain a copy of the Terms and Conditions for your reference.

To discuss your plans for New Year's Eve at the Grand Harbour Hotel please contact our Events Team on 023 8063 3033 or email them directly at sales@grandharbourhotel.co.uk.